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DVD: The Seven Crown Jewels of Public Speaking Presence
Carla shares her seven Speaking Presence "jewels" in this 45 minute DVD.
$39.95

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ABCs of Presence in Public Speaking Toolkit
26 week email series with articles and exercises to enhance your speaking presence.
$19.95


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Olympic Peninsula

Calendar of events
Register for a program

12 Week Course
Morning Group begins May 22
Evening group begins June 3
:
Speaking with Confidence for Results


Two Day Intensive
June 28-29, 2008
or
July 25-26, 2008

successfully Speaking


Monthly Classes
One Wednesday a Month
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RiverWays Testimonials

In the ten years we have been in business we feel especially grateful for the many testimonials we've received from people who've found benefit in our programs. Below are well over two dozen testimonials that we're highlighting from all the ones we've received. We hope you’ll read them all, but we realize many of you won’t have the time for that. So, for your convenience, we’ve sorted them by subject. Just click on your interest and you’ll be whisked away to the appropriate batch of testimonials.

General Testimonials
Speaking with Confidence for Results
SpeakingPresence
Speaking Circles
Elemental Speaking
Private Coaching
About Carla

You might also be interested in the reading some of the success stories that we report in our monthly newsletter, RiverWays News.


General Testimonials

Stephen Carr
Coach/Facilitator/Speaker, Principal of Stephen Carr Associates
In the welcoming and accepting space that you create, you invite participants to take a chance with what may feel very unfamiliar as they learn that it’s really the place that they know best.


Kim Dobkins
Taste of Home Cooking School
Thank you! Thank you! Thank you! I had my first show last night since [the workshop] this weekend… I was able to incorporate so much that I learned into my show. When I first was introduced I paused, took a breath, and the most amazing thing happened… the applause got even louder! It was amazing the whole show. I was able to really bring in the five elements. I could go on and on about moments that I was able to connect and really speak from the heart. I am now concentrating on practicing these new skills. I will have the opportunity to share my experience with my colleagues this summer.


Charles Knight
Co-Director of the Project on Defense Alternatives at the Commonwealth Institute, Cambridge, MA
In the past I’d been pretty good at avoiding public speaking situations…Now I’m enjoying myself and I'm letting go of my self-judgments. I’m hooked!


David Gumpert
Writer and Entrepreneur
www.ingejoseph.com
It’s been more than a year since I participated in your public speaking program and I’m amazed that not only have my new speaking skills not diminished, but they’ve actually improved.

I’ve been doing a lot of speaking to promote a book I co-authored about my family s experiences during the Holocaust (Inge: A Girl s Journey Through Nazi Europe), and I find that I continually think about the things I learned from you. I’m aware of my breath, of my eye contact with members of the audience, of my ability to slow things down, and so on.

The other thing that surprises me is that the terror I feel about public speaking is still with me, only now I’m much more comfortable with it than I was when I started my Riverways program. I know this sounds a bit strange, but it’s almost as if I’ve become friends with my fear. I’ve come to recognize that it’s not going away, and so now I find myself awaiting it, and trying to smile at it and humor it a bit.

The bottom line is that I’m more comfortable in front of audiences, and I know from the feedback I’m receiving, along with new invitations to speak, that I’m connecting with audiences.

Thank you, Carla, for helping me come in closer contact with my own inner strength, and in the process, develop speaking skills I know I’ll have for a lifetime.


Sharon Teitelbaum
Work-Life and Career Coach and author of Getting Unstuck Without Coming Unglued: Restoring Work-Life Balance
You’re about process, not product. And the product improves anyway.


Jim Ritscher
President, Advanced Leader Institute
RiverWays’ programs offer an optimum learning environment to develop your speaking ability.


Speaking with Confidence for Results

Note: Our Speaking Circles program is referred to within these testimonials because it is an integral part of our Speaking with Confidence for Results program.

David Wolf
Director, A financial firm in Boston
I've had a very deep, life-long fear of public speaking dating back to when I was a very young child. It is, perhaps, the biggest fear I've had to live with. For several days before any presentation, I would be continually overcome with waves of physical anxiety that resulted in my feeling a high degree of stress, an inability to sleep, and a plague of constant negative thoughts. On some level it even seemed that I unconsciously conspired to do a bad job. While presenting I just wanted to get it over with as fast as possible, doing the bare minimum.

While I was participating in the Speaking with Confidence for Results series I had the opportunity at work to present to a group of people five or ten times larger than any I had presented to before. In the days, hours and minutes before the presentation I kept waiting for my typical reaction to kick in. But it never happened. Instead I had the sense that I was very prepared for and capable of making this presentation. I felt very much at ease and with a sense of this is where I'm supposed to be. I was in control and had an inner calmness that I have never felt before. It was actually enjoyable.

There’s really not one particular thing that stands out in my Speaking Circle experience that contributed most to this new attitude toward public speaking. Instead, all the exercises and discussions that were part of this program combined together to create a significant personal transformation. It is such a rare opportunity to take time out from our busy lives to work on an inner skill with others who are dealing with similar issues. The discussions with others and watching their progress made me realize that I was not alone in my fears and that growth and change could happen. Through the exercises I learned how to ground myself and how to breathe. I learned about the power of silence and about the potential that exists when it seems like I have nothing to say. I really valued the opportunity to practice over and over again, and found that by watching the video and hearing the feedback, I realized that I'm really not as awkward as I thought I was.

Perhaps most importantly to me, this change feels permanent, like I've stepped over some kind of line — a threshold — and I'll never revert back to the way I used to be. I no longer feel like I'm just getting by. Instead I feel like I'm pretty good at public speaking and I can now work on getting better. I now have faith in myself and my abilities. The things I perceived as negative I now see as relatively small and fixable. It feels like I have overcome a large personal stumbling block and that I've moved to a different plane. It's incredible!


Alex Pelletier
Learning Solution Consultant, A Fortune Ten Company
I’m a telecommuter, which means that all of my business interactions and conferences are over the phone or on the computer. In addition, I am not just an individual contributor but part of a large team where coordination and communication among team members are critical to project success. Because of the nature of telecommunication, we have the barriers of no face-to-face interactions. I’ve never actually met some team members including some of the people I report to.

Before I participated in the Speaking with Confidence for Results program, I would be very nervous and anxious during a teleconference because I couldn’t tell what effect my words were having on other team members. I couldn’t see the typical visual cues, such as someone grimacing or nodding their head. I would get especially anxious when I was presenting difficult news or an unwelcome project status report. I knew that the tone of my voice would convey my nervousness. I would speak faster and my communications would not be very effective. People were listening not just to what I was saying but were also hearing my anxiety. This would really hinder my ability to communicate over the phone. Changing this was really critical to my business success.

In the Speaking with Confidence for Results program, I learned that it’s not always the words that you are saying; it’s also how you are saying them. Even though all our interactions in class were face-to-face, I learned how important and effective it was to be present, to change my relationship to time by slowing it down, and to tune in to my audience even when the only form of communication is through telecommuting channels. This program has significantly enhanced the depth of my interactions and has helped me to better understand the dynamics between team members. I learned to be present and calm with what I’m saying regardless of the distractions. This program has improved my interaction with the team and reduced my stress on the job. And, it’s helped me not just in business but in my personal life too!

The nature of what we learned in this class is not something that’s offered in a traditional learning environment. It was a treat to have the experience of this untraditional learning method and realize how fulfilling and applicable it really was.


Elizabeth Liebow
Sr. Director of Business Development, Dana Farber Cancer Institute
I got so much out of this Speaking Circle program and even now, several years later, the changes are still in place.

Before I participated in Speaking Circles, I felt a tremendous amount of anxiety about all forms of public speaking. My head was filled with noise - thinking about what I was going to say, how people would respond to me, what kind of questions they would ask, how I should respond with the "right" answer, etc. I was trying too hard at the wrong things, over-compensating for my nervousness. Before, I had a set of challenges -- now I have a set of tools that really work!

I think that a lot of public speaking programs focus on tricks or techniques that would make people effective. Carla assumes that people know what they have to talk about. She allows them to eliminate the barriers so that they can do the best of what they are already capable of doing. What they end up getting is not a checklist of 10 things that they have to be really nervous about remembering, but rather, it's easy access to what's already there.

In the Speaking with Confidence for Results program it was great to be able to talk about what it can be like with other people who had similar business experiences. From our group discussions, the practice I had presenting to the group, the feedback I received and the videotapes of my turns, I learned about how important essence, authenticity, and connection can be, and how powerful they are as tools in a high-pressured business setting.


John Pryor
Group Director, Learning and Development Division, A Boston Financial Services Firm
Having completed the Speaking with Confidence for Results program eight months ago, I have been very pleased with how much it has impacted me on many different levels. When I speak to a group now, I might still be nervous but I know just how to get centered. My presence is larger, too. Rather than tightening up from the fear, I now feel expansive with the sense that “Yes, this is where I’m supposed to be.” In my teaching, I have learned that using silence effectively is a very powerful tool that creates focus. It’s not an attention grabber – it’s an attention enhancer. And finally, Speaking Circles taught me not only how to be a much more relaxed and confident speaker, but also how to engage different levels of listening in one-on-one meetings.

Clearly, this program has stayed with me and has had long lasting and wide-ranging benefits.


James T. DeVita, R.Ph.
President Massachusetts Board of Pharmacy
I cannot thank you enough for the confidence I have gained from the entire experience of your seminar. The program exercises allowed me to discover that before I started your program I was focusing on the stress related aspects of speaking that were beyond my control. I also set unreasonable performance expectations for myself and the negative energy generated by these aspects would consume my concentration.

The lessons from your seminar have improved my creativity, command and poise. I learned that memorized perfection is not a requirement of a successful presentation. Rather, I now enjoy a sense of accomplishment from spontaneity and connection with the audience.

I eagerly anticipate the next opportunity to speak and as I continue to apply the skills learned at your seminar last year, my reviews have been improving.

I want to share an evaluation of my presentation at a recent continuing education program. When I read the evaluations, I thought of you. Of the 150 pharmacists in attendance, 90% gave me a rating of 5 on a scale of one (poor) to five (excellent). Here are a few examples of their comments:

Excellent, very involving presentation.
Clear, interesting presentation by a knowledgeable speaker.
Excellent, excellent speaker.
Best of the day.
Get him next year!
He was excellent.
He is a great speaker.
Great job!
Nice presentation.
Excellent, kept my attention!
Very informational, great presentation!
Great speaker!
Interesting subject matter and fantastic speaker.
Best law program I have attended!!!
Very good speaker with useful information.


Min Wu
Scientist
I want to share with you a recent public speaking experience I had which shows how valuable what you taught me has been. I was asked to present our technology in a scientific meeting last week with a one-week notice.

What I found most helpful for me is the grounding exercises. I have been occasionally practicing feeling the ground and "growing" roots since the class. While I was practicing the talk last week, all the sudden, I found I felt grounded and was able to speak slowly and loudly without much effort. I was very excited about the finding and couldn't believe it!

In the hours before my talk sitting in the audience, I started to feel very anxious because I really did not have sufficient practice - I only ran it once from the beginning to the end in the morning. What I did was try to ground myself by sitting on the edge of the chair as you showed me. That calmed me down. By the time I was on the podium, I was well grounded and the presentation went well.

I am sure many more people like me will benefit from your class!


SpeakingPresence

Marianne DiBlasi
Marketing Program Manager, Hewlett-Packard
SpeakingPresence was a fabulous combination of being very beneficial and so inspirational. I was surprised at how much fun I had! It was the best class I've taken in a long time.


Kathy Robinson
Career & Business Consultant
I've recently started my own business, one which requires me to do a fair amount of public speaking. In my past, I had never been comfortable public speaking, and went to a number of programs, including Toastmasters and Dale Carnegie, to try to get over my resistance.

SpeakingPresence was the first group that actually helped me feel more comfortable and relaxed. Within two weeks of ending this six-week program I designed and led a new seminar – and was 100% comfortable standing in front of the group!


Speaking Circles

At one time we offered Speaking Circles® as separate a program and received many testimonials about this approach. Currently, while we don't offer a separate Speaking Circle option, Speaking Circle principles serve as the foundation for all of our programs and we thought you might find it interesting to see what participants say about this approach.

Jane Hodgetts
Principal, Hodgetts Associates, Executive & Career Coaching
I have sent many of my executive clients to Carla's Speaking Circles to develop presence and comfort in presenting to top management audiences, leading challenging meetings, and acting as highly credible contributors in any forum. What has amazed me is that this method really works and gets results quickly. Within a few sessions, each client has made improvements noticeable to himself and others in the organization. Any manager or executive would benefit from this unique program.


Ariane Cherbuliez
Business & Personal Coach
As a Business and Personal Coach I am always looking for opportunities for my clients to connect more deeply with their core. The real value of Speaking Circles is that people learn to be completely themselves in the presence of others. It helps people to strip away all the mental chatter of the things they are supposed to be doing and accomplishing when they are in interaction with others. For me, perhaps the most powerful aspect of this work is that it shows how vulnerability can be a real strength when it comes from a place of connection rather than fear. I was amazed at the safety that Carla created for me to trust myself. If you are thinking about joining a Speaking Circle and would like to talk with someone about this work, please feel free to email me at CoachAriane@sprynet.com.


Jim Adorney
Design Director
I highly recommend Speaking Circles to anyone who has any kind of fear of speaking.

Before I attended Speaking Circles I experienced the classic symptoms of fear of public speaking - sweaty palms, mind racing, heart pounding, everything. Even in a situation where people were merely going around the room introducing themselves, I still got nervous. I knew I had to do something about it. I'm a graphic designer and have to make presentations to presidents and CEO's of major corporations, so I have to be comfortable addressing these people. But I've had this fear my whole life. I've taken many classes but nothing ever stuck with me before Speaking Circles.

My experience with Speaking Circles has been tremendous. I'm so glad I found this class. Unlike any class I've taken before, Speaking Circles breaks the concept of public speaking down to its foundations. The focus is on getting comfortable in front of an audience. It doesn't focus on the content, but on being able to make eye contact and a general connection with your audience. That's the foundation. You can then build from there. In class, you're not pressured to say anything if you don't want to, which is great. Carla offers other, more advanced, classes as well, so you can work further. And I'm planning to do some more.

The Speaking Circle is always a supportive group. No two classes are the same in terms of the mix of people and every one has something to offer. You learn not just from Carla but from the other students.

I also must add that what I've found is that it is also beneficial for speaking situations beyond public speaking - whether I'm interviewing with someone, or making cold calls on the phone. I find that I flow a little better, make more eye contact, and everything just becomes more natural, without even being conscious of it. These situations are so much easier to deal with using the tools from the Speaking Circles.

There are times I would come to the class feeling stressed from the day's events. However, every time I would leave class I was transformed and felt much more relaxed and calm. Carla's really great at making the class enjoyable for everyone. She always has something useful to start the class. She begins with a short monologue of observations from her everyday life that we can apply to what we're learning in class, which makes what we're learning much more meaningful and easier to grasp.


John
Independent Consultant, Senior Executive
(The following is a true story written in this form for a page that no longer exists on this website. I've included it here because it continues to be a great testimonial for Speaking Circles.)
John is a senior executive who has worked as an independent consultant for almost a decade. He now desires to return to a corporate position and has been on a formal job search for several months. Recently he attended a structured networking meeting. At this meeting he would have the opportunity to sit at two separate tables with seven other people, present his background and ask for specific contacts. John knew what he wanted to say. He had five selling points that were highlights of his background and told of his impressive accomplishments. But this kind of situation always made him feel very anxious.

In the first round, John found himself presenting as he often had in the past. He rattled off his points, running them together without pacing or pausing, and made fleeting eye contact. When he had finished he was very disappointed. He didn't sense a strong connection with anyone in the group and no one had any leads to offer him. He felt so deflated by this experience that he almost decided not to participate in the second round.

Instead, John decided to stay and to apply some of the tools he had recently been learning and practicing in Speaking Circles. This time he was very deliberate in the delivery of each of his five points. With each point he made strong eye contact with one person and stayed with that person as he described that one accomplishment. After each point, he paused for a moment longer, continuing to make eye contact with that same person before moving on to the next person and the next point. Before delivering the new point to the next person, he gave himself a moment to really be with that person during a quiet, relaxed pause and then repeated the process as he described his next accomplishment.

John was amazed at the response he received during this second round. He could tell that he was really well received. He could see eyebrows rising as he delivered each point. People seemed very interested and engaged. And, he was given some very real and useful contact suggestions.

John had delivered the same message in both rounds. His content was identical. What made the difference for him was his delivery - his connection with each person through pausing and eye contact and deliberately being fully with one person at a time as he described his accomplishments. As John reflected on this experience he said, "What I learned from Speaking Circles not only made a difference in the results. It made a difference in how I felt about myself. I felt so much more confident and powerful when I took that path.


James Daniel
Realtor
I'm in a sales business where I meet new people constantly. I'm somewhat shy and have felt uncomfortable in social situations all my life. Since I've been going to Speaking Circles I have found that I am much more comfortable in just about any situation involving people. Speaking Circles have given me a methodology to use that's simple and effective. So now, when I'm in business situations where I'm meeting new people I have something to focus on that helps me through my own fear. I highly recommend Speaking Circles. They make you feel really good about yourself!


Jane Barron
Marketing Strategy Consultant
As a marketing consultant I'm expected to do a lot of public speaking in both large group settings, small meetings, and one-on-one with clients. While I was not terrified by the thought of presenting to large groups, in the past I felt as though I wasn't meeting my potential as a public speaker. Especially with large audiences, I felt disconnected from myself. My experiences with Speaking Circles have caused subtle but significant changes. Rather than feeling reticent, I am now eager to participate even when asked to speak unexpectedly. I find that my words feel more alive and real now that I am more connected with both myself and my audience when I speak.


Kim Novick
Strategic Marketing Consultant
The Circles provide a safe, trusting, environment in which to learn, share, practice, and hone communication skills redolent of authenticity and integrity. I now have some remarkable tools which I apply everyday in both business and personal situations. I look forward to each Speaking Circle with a special glee, knowing that when I leave I will feel like a just-picked apple: fresh, buffed to a glow.


A Public School Educator
I just wanted to let you know how much your Speaking Circles workshops have meant to me. This last Friday night I attended a retirement party held in my honor and was asked "to say a few words" – a request that would have brought terror to my heart a few years ago and endless hours of useless obsessing in anticipation of the "dreaded night." Instead, aside from a little nervousness, I was actually looking forward to the opportunity. I had an outline of what I wanted to say, I didn't memorize it all. Instead I trusted that I was prepared…that I would be able to say the right thing…that whatever I said, it would be the right thing as long as I remained true to myself and didn't try to be perfect… and that the "audience" and I were in this together. I said something to each one of the people there (all 28 of them), I think I spoke for at least 10-12 minutes and I was actually funny!


Mark Dion
Computer Scientist, CSC
This past weekend, I took a detour to a place that I never thought that I would be – standing in front of a group of people and having coherent words coming out of my mouth instead of just beads of perspiration on my forehead and a very upset stomach. I was still nervous but I had the belief that I wasn't going to "vapor lock" when I was in front of the group yesterday. I was even disappointed that we only had 2 minutes instead of 5… Now that is something that I NEVER would have thought I would hear myself say. I couldn't even get through a 1 minute speech before.

My plan was to go around the whole class and not say a word. Actually I thought the whole weekend might be a silent sweaty nightmare, but an amazing thing happened. After spending time with each person, looking into their eyes and feeling the support, my heart slowed down and I had this strange sensation to speak. I'm not sure what I said the very first time but I know that it was an important step…

That's how it started, but not how it ended. As I said earlier, I was actually disappointed that we didn't have more time on Sunday morning to speak in front of the group. That in itself is a HUGE step for me.

Carla, I wanted to write and thank you again for creating an environment that allowed all of us to grow. I feel the changes in myself and I saw some amazing transformations from some of the others as well. I know I'll still have some anxiety about public speaking, but, for the first time in my life I have some positive experiences to build off of. I KNOW that I can do it now! Thank You, Thank You, Thank You.

If you are reading this testimonial and debating whether or not Speaking Circles would help you with your particular anxiety about public speaking, all I can say is DO IT, call Carla and make the commitment to attend one session. I can honestly say it was one of the best decisions of my life. I didn't arrive at it easily, in fact I procrastinated so long that the class was full. I got lucky and got in. Don't let your anxiety about speaking in public keep you from taking this first step.


Elemental Speaking

Fawn Phelps
Campaign Manager, Healthcare for All
The Elemental Speaking Planner sits right next to my phone at work and serves as reminder of an area which I’ve tasked myself to grow. I’ve been doing a lot of radio interviews of late. It’s been very helpful to have the Planner to focus the skill set I want to develop in the interview. For instance, when I’ve been interviewed on call-in talk shows, I’ve focused on the element of Water to keep me relaxed, knowing my key points and staying in the moment as I get questions that may differ from my agenda. I’ve recently moved on to Air since I find it more of a challenge to remember to breathe. On the interviews where I haven’t focused on the Planner and I’ve been distracted by my computer or items on my desk, the quality of my interviews declines.

I’m extremely grateful for Carla’s techniques to find and maintain presence.


Private Coaching

Susan Frey, PhD, ND, RN
Founder, Avalon Health Associates
Carla developed a dynamic and riveting slide show for me and coached me in the delivery of a powerful, meaningful, and extremely well received presentation at the International Symposium on Health Care Design.

Ruven Liebhaber
Architect, Project Development Advisor
Motivational Speaker!
I have a desire to be able to convey my thoughts to an audience in a way that can touch them. I have struggled with this for a several years. Having entered a new field of work and written a manual, I knew that being able to both write and speak well was important.

I recently had an important opportunity to speak to a national audience. It was essential to me to go into that experience making a impression and to feel confident and connected. Having attended several Speaking Circles with Carla and seeing how she worked, I decided to seek coaching from her on an individual basis.

Carla creates a very safe space. Her openness and encouragement allowed me to feel comfortable during our time together and to carry that experience into my presentation. By learning to feel confident and relaxed in our meetings and visualizing myself being successful, I then had an experiential memory to draw on when standing in front of the audience. Carla was able to help me identify and embrace all my internal and external resources. She encouraged me to work with my own personal images of success and to develop a strategy for staying centered and balanced throughout the presentation. While our work together had an immediate impact on the presentation at hand, my work with Carla ended up being not just about giving this specific talk. It was also about personal growth.

After our two meetings together I felt confident and relaxed in the days before the presentation and I was not at all nervous in front of the audience. In fact it was fun. I really enjoyed it. I found the place where I was comfortable being me and not trying to be someone I wasn’t. I found my element and didn’t just stand there, but was able to move around, bring in some humor and use a variety of props.

Since that presentation, I’ve had a couple of opportunities to speak to groups as large as 200 people. I found I felt a very close connection with what I was saying and who I was talking to. I spoke without notes, speaking from both my head and my heart, and felt much more spontaneous.

Perhaps one of the most important lessons from my work with Carla is that I learned that there isn’t one perfect way to say what I have to say – there’s a whole universe of possibilities and that whatever I say in the moment will be just right for that audience and that context.


About Carla

Richard Amodio, Ph.D.
Clinical Psychologist
As a facilitator and teacher, Carla is absolutely excellent. She is genuine, clear and vibrant.


Jill Kanter
Management Consultant
Carla creates an environment that is safe for learning – one in which people can risk new behavior and move outside their comfort zone. Carla is an incredibly talented teacher and guide. She helps people to overcome performance anxiety very quickly. I think Carla is a master level practitioner.


Jean Charette, MA, LMHC
Psychotherapist
I think Carla does a really nice job of inviting people to drop into an authentic place. She makes it natural and easy for anybody to go there. In a matter of fact way, she guides people to connect with themselves and their audience. Carla is masterful at inviting people into this process, letting them have it for themselves, and making it very ordinary. I trust that, I really do.


Jim Powers
Life Coach
Carla walks the talk, provides incredible role-modeling for what we are doing, and epitomizes the spirit of Speaking Circles.


Mary Sbuttoni
Massage Therapist & Teacher
Carla brings her unique self to the groups. Her passion, interests, values, and compassion come through, and yet she also keeps clear boundaries. She is accommodating and flexible and offers a great service to people. Carla comes across as a very generous and caring person committed to her life’s work.


Bev Kent
Movement Educator, Writer & Entrepreneur
Carla has a genuine humbleness with a splash of confidence and fortitude in the work that calls me to know more. She has strong, clear boundaries with flexible walls. Carla is a genius at what she does and she makes the work seem effortless.


RiverWays Enterprises
P.O. Box 79081
Belmont, MA 02479



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Speaking Circles are a registered trademark of
Lee Glickstein and Speaking Circles International.



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